FIVE DAY TRAINING PROGRAM
Course Modules
Self-Awareness - Full day
Defining leadership and how it differs from management
Situational leadership model
Leadership values and leadership challenges
Emotional Intelligence: links with observable actions on the part of a leader
EI leadership styles
Identifying individual strengths and how to use them in a leadership role
Understanding roles and contributions of different personality types and multiple intelligences
Leading in Times of Change – Half Day
Stages of change
Transition management
Practices of exemplary leadership in times of change
Understanding broader impact of change on individuals
Work-Life Balance – Half day
Defining work-life balance and work-life conflict
Understanding the “new workplace”
Work-life challenges faced by employees and employers
Identifying personal and professional pressure points
What managers and leaders can do to help employees achieve work-life balance
Work-life balance best practices: what should be done, what can be done
Communication – Half Day
Communication process
Barriers to communication
Communicating non-defensively
Providing feedback
Facilitation skills and meeting management
Communication for awareness building and influence
Coaching – Half Day
Defining coaching and how it differs from mentoring
Roles and characteristics of successful coaching
Stages of coaching to ensure positive results
Links between coaching and personality metrics
Dealing with Conflict – Full Day
Exploring the concept of conflict
Thomas-Kilmann Conflict Resolution Model and Application
Link with non-defensive communication
Understanding your conflict sequence
Team Building – Full Day
Characteristics and purpose of a team
Phases of team building
Understanding the dysfunctions of a team
Evaluating team development
Links between managing a team and personality metrics
Factors that influence team motivation
Co-creating high performance teams (team effectiveness)
Working with the FISH! Principles
Group activities to resolve barriers and develop strategies that sustain commitment and move the team towards the Vision